CSV TroubleShooting Tips

CSV TroubleShooting Tips

This is the section that talks about CSV Trouble Shooting Tips in CalleyACD
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    • Trying to upload a CSV file but I keep getting an error?

      Hi, The reason due to which you might face an error in uploading the CSV file could be the following. Your CSV file has special characters in the name. Special characters like commas, single quote, hash etc can cause the server to consider your file ...
    • What is a CSV file?

      Introduction A comma-separated values (CSV) file is a delimited text file that uses a comma to separate values. CSV file stores tabular data (numbers and text) in plain text. Each line of the file is a data record. Each record consists of one or more ...
    • How many fields in CSV are supported by Calley?

      Hi, Calley at this time supports a CSV file with 3 fields.  Name - Name of the person you want to call  Contact - Phone number that you wish to call  Notes - The reason why you are calling this person.   You can download the sample file from the ...
    • I can not Login to Calley Mobile App or Web Panel

      We are very Sorry to hear this. We request you to crosscheck your username and passsword to ensure you have correct information available with you. In case you feel you might have forgotten your password please Click Here. In case you are a Calley ...
    • Is there a file limit size on uploading CSV files in Calley?

      Hi,  No there is no file size limit for the CSV file you upload to call but there is a no of records limits which are enforced according to different subscription types you are in.  Calley PERSONAL  It is a Free for Life plan which has a limit of 50 ...