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Feedback Wise Report on Calley

The Feedback Wise Call Report is a powerful tool available in both Calley Pro and Calley Team Admin panels, designed to help you track, analyze, and optimize your call campaigns. This report provides insights into call outcomes, feedback trends, and agent performance, making it easier to identify opportunities for improvement. Whether you're an individual user or managing a team, the report enables you to prioritize leads, refine strategies, and boost overall efficiency.

Feedback Wise Call Report on Calley Pro Panel

The Feedback Wise Call Report in the Calley Pro Panel provides an intuitive way to track and analyze feedback from your call campaigns. This guide explains how to use the report effectively and interpret its data.

Accessing the Feedback Wise Call Report

  1. Login to Calley Pro Panel.



  2. Hover over Reports and Click on Feedback Wise Call Report.



  3. You will now be directed to the Feedback Wise Call Report page.



Features of the Feedback Wise Call Report

This report is designed to help you monitor and evaluate the feedback from your call campaigns. It provides insights into the performance of your campaigns by summarizing the types of feedback received (e.g., "Interested," "Skipped," "Not Connected") and identifying trends across different calling lists or time periods. These insights enable you to improve your call strategies and prioritize follow-ups effectively.

Analyzing the Report

  1. Identify Trends:

    • Spot patterns in feedback to understand campaign performance.

    • See which lists or callers generate the most responses.

  2. Focus on Key Feedback:

    • Prioritize leads marked as "Interested" or "Lead."

    • Address issues causing "Skipped" or "Not Connected" feedback to improve results.

  3. Optimize Campaigns:

    • Adjust strategies based on feedback trends to enhance engagement and effectiveness.


Feedback Wise Call Report on Calley Team Admin Panel

The Feedback Wise Call Report in the Calley Team Admin Panel helps you track and evaluate feedback collected by your agents during call campaigns. This report provides actionable insights into call outcomes and agent performance, enabling you to enhance your call strategies.

Accessing the Feedback Wise Call Report

  1. Login to Calley Team Admin Panel.



  2. Hover over Reports and Click on Feedback Wise Call Report.



  3. You will now be directed to the Feedback Wise Call Report page.



Features of the Feedback Wise Call Report

This report is designed to help you:

  • Monitor Feedback Trends: Visualize feedback across agents and call lists to identify patterns and performance trends.

  • Evaluate Agent Performance: Assess individual agent contributions by analyzing feedback, call outcomes, and durations.

  • Optimize Campaign Effectiveness: Use insights to improve call strategies, prioritize follow-ups, and maximize lead conversion.

Analyzing the Report

  1. Monitor Feedback Trends:

    • Spot patterns in feedback to understand campaign performance.

    • Identify high-performing agents and lists based on positive feedback.

  2. Evaluate Agent Performance:

    • Review individual agent performance metrics, such as call durations and feedback types.

    • Address any gaps or areas for improvement.

  3. Optimize Campaigns:

    • Use the report to adjust calling strategies and refine lead engagement.

    • Ensure agents focus on high-priority feedback, like "Interested" or "Lead."

This report helps you improve your call campaigns and make managing team performance easier.

The Feedback Wise Call Report empowers you with valuable insights to make data-driven decisions for your call campaigns. Whether you're using Calley Pro or managing a team in Calley Team Admin, this tool ensures you stay on top of your performance and maximize results effectively. Utilize it to transform feedback into actionable steps for success.


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If you encounter any issues or need assistance, please reach out to us at support@getcalley.com or Request a demo. Our team is happy to help!

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