Is there a file limit size on uploading CSV files in Calley?
No there is no file size limit for the CSV file you upload to call but there is a no of records limits which are enforced according to different subscription types you are in.
It is a Free for Life plan which has a limit of 50 numbers / leads you can load in a day on a single list.
It is a Paid Subscription which allows you to load 100,000 records at one time using the Power Import feature. The records uploaded are then distributed to smaller lists of 2000 records each. You get multiple calling list as compared to just one in Calley PERSONAL.
It is a plan best suited for a team of agents. You can use Power import to load as much as 100,000 records at one time. The system automatically breaks it into smaller sizes of 2000 records each with assignments to respective agent. You get multiple calling list as compared to just one in Calley PERSONAL.
This is like Calley PERSONAL with multiple calling lists. You can upload 2000 Records at one time if you choose to take this subscription. You can make multiple lists as needed.
What is a CSV file?
Introduction A comma-separated values (CSV) file is a delimited text file that uses a comma to separate values. CSV file stores tabular data (numbers and text) in plain text. Each line of the file is a data record. Each record consists of one or more ...
Trying to upload a CSV file but I keep getting an error?
Hi, The reason due to which you might face an error in uploading the CSV file could be the following. Your CSV file has special characters in the name. Special characters like commas, single quote, hash etc can cause the server to consider your file ...
How many fields in CSV are supported by Calley?
Hi, Calley at this time supports a CSV file with 3 fields. Name - Name of the person you want to call Contact - Phone number that you wish to call Notes - The reason why you are calling this person. You can download the sample file from the ...
CSV TroubleShooting Tips
This is the section that talks about CSV Trouble Shooting Tips in CalleyACD
Getting Started with Calley TEAMS Plan
Introduction to Calley Teams This is a Quick Setup Guide to start AutoDialing using Calley TEAMS Plan. Calley TEAMS Plan allows you to create a team and assign numbers to AutoDial from your Android and iOS phone. It is a perfect Call Centre Software ...